Privacy and cookies
This page explains the information used when you search for travel, what is stored in your browser and which other services are involved.
Search without an account
You do not need a Nemello account to compare flights or read guides.
Your searches
You choose whether your recent searches are saved in your browser.
Book with the seller
You provide booking details and payment information to your chosen provider.
When you search for travel
You can search flights and see results here on Nemello without allowing optional storage. Flight search is provided by Aviasales through Travelpayouts and connects to the provider’s services to load the search tool and display fares.
A search uses information such as origin, destination, dates, traveller numbers, travel class, currency and filters. The provider receives search details and technical information, such as your IP address and request details. When you choose a ticket and continue to the seller, its terms and privacy information apply.
Your trip can also appear in the page address. If you share that link, its recipient can see the search details. The address may be stored in your browser history.
For hotels, you enter a destination, dates, rooms, guest numbers and any children’s ages. These details are sent to Booking.com when you open the hotel results there. Booking takes place with Booking.com or the seller you subsequently choose.
You choose whether to save search history
Saving search history is optional. In Cookie settings, you can allow Nemello to save your recent searches or turn this feature off. Flight search and results work here regardless of your choice. There is no option to enable analytics collection in embedded search; those requests are blocked in our integration.
Language and currency
On a first visit, country information from the hosting platform is used to suggest a language and currency. Nemello’s language feature uses the country, not your exact location. A saved manual choice takes priority. The website does not request access to your phone’s or computer’s GPS location.
What is stored in your browser
Nemello uses cookies and other browser storage for settings and searches. Cookies can be sent back to the web server. Local storage and session storage are used by the website’s code in your browser.
| Information | Purpose | Retention |
|---|---|---|
| Your cookie settingsCookie: nemello-consent | Stores your explicit choice about saved search history, together with the time you saved it and the settings version. | 180 days from saving your choice, or until the cookie is removed. Applies separately to each domain. |
| Chosen currency and languageCookie: nemello-currency | Remembers your manual choice when a page loads or you switch between .se and .com. | Up to one year after the choice is saved. You can remove it earlier in your browser. |
| Your manual currency choiceLocal storage | Restores your chosen language and currency on your next visit. | Until it is replaced or the website’s stored data is removed. |
| Flights you save with the heartLocal storage when you choose Save | Stores up to 30 selected flight options with search details, travel times, last shown price and when you saved them. This is separate from automatic search history and requires no account. | Until you remove a flight or clear site data. Saved flights do not sync between devices or between .se and .com. |
| Recent searchesLocal storage, after your consent | Lets you reopen a previous search. Recent searches shows up to three valid trips, including route, dates, traveller numbers and when you searched. | Until removed, replaced or you turn off saved search history. Past travel dates are filtered out of recent searches when the list is loaded again. |
| Current choices and hotel draftsSession storage | Retains the selected search tab, the origin for destination cards, a temporary baggage choice and hotel form details. | For the browser session or until cleared. A browser that restores tabs may also restore the session. |
| Temporary flight search settingsTemporary memory inside the search tool | Keeps functional settings while you use the isolated flight search, without giving the tool access to Nemello’s persistent storage. | Until the search tool reloads or closes. |
Storage belongs to the browser and the domain. Cookie settings and search history on nemello.se and nemello.com are therefore handled separately. An explicit language switch carries your currency choice to the other domain, but not your consent or search history.
Show storage names
These names are used for Nemello’s own settings and searches. The flight tool’s temporary memory is described separately below.
nemello-saved-flights-v1nemello-consentnemello-currencyflylookup-preferences-v1nemello-recent-searches-v2flylookup-trips-v2flylookup-service-v1nemello-fare-origin-v1flylookup-restore-baggageflylookup-hotel-draft-v1
External services
When your browser connects to an external service, that service receives technical information such as your IP address and request details. These services support the website’s current features.
Aviasales / Travelpayouts
Flight search and fare dataEmbedded search contacts the provider for airports, search details and fares. Requests to its analytics collection are blocked in Nemello’s integration. This does not prevent the provider from processing the search and technical information needed to deliver the service. Destination-card prices are retrieved separately through Nemello’s server using the chosen origin and currency.
Booking.com
Hotel results and bookingYou leave Nemello when you open hotel results. Booking.com receives the search details in the link and handles your visit under its own privacy notice.
Sites / Cloudflare
Website hosting and deliveryThe website runs on Sites with Cloudflare infrastructure. Connection details, such as your IP address and the requested page, need to be processed to deliver the website. The hosting platform may also process information for security and troubleshooting.
Storage in embedded flight search
The flight tool runs separately from Nemello’s cookies and persistent storage. Its functional settings stay in temporary memory that is cleared when the tool reloads or closes. Analytics collection requests, including Snowplow, are blocked. This does not mean the provider processes no information: flight search still requires connections to its servers.
Fonts on Nemello and in embedded flight search are delivered from our website, without requests to Google Fonts. The flight tool’s scripts and search data still come from the provider’s services.
The providers’ own policies describe their processing and your rights. The browser retention periods listed above do not describe how long an external provider keeps information.
Manage your information
Open Cookie settings to change or withdraw your saved-history choice. Flight search continues to work here on Nemello.
Turn off saved search history
Turning this feature off removes Nemello’s saved searches from the current domain’s local storage. New searches are not saved for your next visit. You can still search flights and see results on the page.
Older provider storage
When you visit, we clear known cookies and storage entries from the former flight integration that our website can access. This does not delete information already sent to a provider or storage on another provider’s domain.
Remove a flight or search
Remove a flight under Saved trips or use the cross under Recent searches. Clear search empties the form and results. Turning off automatic search history does not remove flights you explicitly saved with the heart.
Clear browser storage
Your browser settings let you remove cookies and site data for nemello.se and nemello.com. This also removes saved settings. It does not delete information already sent to a provider.
Limit browser storage
You can change your browser’s cookie and site-data settings. Some features may then stop working or fail to remember your choices.
Rights and contact
When personal data is processed, you may have rights of access, correction, deletion, restriction and objection. Data portability applies in some circumstances. Where processing relies on consent, you can withdraw that consent. The rights available depend on the processing involved.
You can complain to the Swedish Authority for Privacy Protection, IMY, if you believe personal data is being handled incorrectly.
Read about your rights at IMYResponsible for Nemello
JORA e-handel AB operates Nemello and is the data controller for the personal data processing that the company determines. External services have their own responsibilities as described in their respective privacy notices.
Do not send card details, passport copies or other sensitive information. Questions about a booking belong with the airline, travel agency or booking service handling it.